Service Policy Warranty

KuDos is a U.S. branded, leading world class manufacturer of hydraulic products. It is our duty to find ways to create our brand value by continuously improving product quality, strengthening our social responsibilities and protecting the environment. We comply with all standard of CE, ISO 9001, ISO 14001, IECQ QC 080001, OHSAS 18000 and SA 8000 certifications.

With over 20 years of industry experience, we now offer a wide range of hydraulic products to the world market. We are not only dedicated to supply top quality tools to professionals, but also willing to satisfy customers by working with them to develop innovative solutions. Please contact us directly for more information on our products and the newest additions to the KuDos family of tools.

Certifications

ISO 9001:2000 Certificate No: T254-QC	ISO 14001:2004 Certificate No: T254B-EC
IECQ QC 080001 Certificate No: TW-HSPM-1237	OHSAS 18001:2007 Certificate No: 2008006
SA8000 Certificate No: 0089001

KuDos Professional Hydraulic Tools are carefully inspected for quality and tested for safety. We comply with all standard of CE, ISO 9001, ISO 14001, IECQ QC 080001, OHSAS 18000 and SA 8000 certifications.

KuDos Product Information
International Sales Office: KuDos Asia Pacific Office (Taiwan)

Core Competitive Advantages:
Product customization at your request
Short delivery lead times
Active quality control of all links in the supply chain
Dedicated R & D team is the backbone for our growth
State of the art manufacturing & quality because of our sophisticated facilities ensuring consistency in quality
OEM cooperation with leading international brands

Payment Terms: We accept T/T, L/C and DP at sight

Warranty Policy

A. General
KuDos Limited Lifetime Warranty
KuDos hydraulic products are warrantied against defects in materials and workmanship for the life of the product. This is defined as that point in time when the product no longer functions due to normal wear.

This warranty is subject to the following exclusions and limitations:

1. This warranty does not cover damages to products which are not installed, operated, used and maintained in accordance with written instructions.
2. This warranty does not cover products that have been worn out, damaged accidentally, damaged by improper storage, or damaged by attempted disassembly by parties other than KuDos or its authorized service representative.
3. This warranty does not cover damages caused by the use of components not manufactured or authorized by KuDos, acts of God, accidents, or use in a manner for which they are not intended.

KuDos's liability in all cases is limited to, and shall not exceed, the purchase price paid. Kudos shall not be liable to any buyer for consequential or incidental damages of any kind.

Batteries, chargers, electric motors, gas engines and cutting blades sold with KuDos products are not covered by this warranty. All electric motors and gas engines are separately warrantied by the manufacturer.

Receipt and warranty card are required for warranty services.

If the tool is found to be defective, in our sole judgment, Kudos will either repair or replace the defective product or part.

All revisions in warranty policy and product informations will be included in future versions of our manuals. Copies of this warranty are available from the factory upon request.

B. Electrical Tools
KuDos Limited Lifetime Warranty
KuDos electronic products are warrantied against defects in materials and workmanship for one year.

This warranty is subject to the following exclusions and limitations:

1. This warranty does not cover damages to products which are not installed, operated, used and maintained in accordance with written instructions.
2. This warranty does not cover products that have been worn out, damaged accidentally, damaged by improper storage, or damaged oby attempted disassembly by parties other than KuDos or its authorized service representative.
3. This warranty does not cover damages caused by the use of components not manufactured or authorized by KuDos, acts of God, accidents, or use in a manner for which they are not intended.

KuDos's liability in all cases is limited to, and shall not exceed, the purchase price paid.KuDos shall not be liable to any buyer for consequential or incidental damages of any kind.

Batteries, chargers, electric motors, gas engines and cutting blades sold with KuDos products are not covered by this warranty. All electric motors and gas engines are separately warrantied by the manufacturer.

Receipt and warranty card are required for warranty services.

If the tool is found to be defective, in our sole judgment,KuDos will either repair or replace the defective product or part.

All revisions in warranty policy and product informations will be included in future versions of our manuals. Copies of this warranty are available from the factory upon request.